How can we help you today?Applies to: ViewSonic Manager app management
From the Devices page, select the target devices, click Apps on the top toolbar, then choose Install or Uninstall to send the app command to the selected devices. Manager can only uninstall apps that were installed through Manager in the first place.
Before you begin
You need a Manager admin account with app management permission for the devices you want to manage. If you plan to deploy a custom app, it must already be uploaded as an APK in Manager's Apps section before you can install it.
Install an app
To install an app on one or more devices:
Click Devices on the left side panel.
Click the All Devices tab.
On the device list, select the target devices.
Click Apps on the top toolbar.
Click Install from the dropdown.
In the popup, select the apps to install, then click Confirm.
Uninstall an app
To uninstall an app from one or more devices:
Click Devices on the left side panel.
Click the All Devices tab.
On the device list, select the target devices.
Click Apps on the top toolbar.
Click Uninstall from the dropdown.
In the popup, select the apps to uninstall, then click Confirm.
Additional notes
Some additional points that may be useful:
Manager can only manage apps that were installed through the Manager console. Apps that came pre-installed on the device, or were manually installed by running an APK directly on the device, cannot be uninstalled this way.
To deploy your own app, upload it as an APK in Manager's Apps section first, then it becomes available in the Install popup.
Device compatibility can vary by model, so confirm app support on the Manager device capability chart if an install or uninstall does not go through.
Need more help
If an app fails to install or uninstall, contact ViewSonic Support with the device name, app name, and whether the app was originally installed through Manager.
Related articles
For a more detailed breakdown of this topic, visit the KnowledgeBase articles below: