How can we help you today?General Questions
The System Control Box installation order is the same for the Wall-mount and Floor Stand configuration. Please follow the steps in the respective order for ...
Mon, 22 Nov, 2021 at 5:41 PM
Solution The signal will be sent from the “Main Board” and transmitted in three ways: 1) The first path is from the “Audio Board” to the “Speaker”...
Wed, 19 Jan, 2022 at 4:28 PM
The LED Module installation order is the same for the Wall-mount and Floor Stand configuration. Please follow the steps in the respective order for the LED ...
Mon, 22 Nov, 2021 at 4:55 PM
Answer: Chip-on-Board or "COB" refers to the mounting of a bare LED chip in direct contact with a substrate, to produce LED arrays. Difference...
Wed, 19 Jan, 2022 at 5:04 PM
Answer: The number of Ethernet and Power cable sets that need to be attached from the System Control Box to DVLED Display Cabinets will vary depending on Ca...
Mon, 22 Nov, 2021 at 5:46 PM
Answer: Before attaching the System Control Box Cover, connect the control box’s power cable to the control box cover's Power Button, and then ...
Mon, 22 Nov, 2021 at 5:47 PM
Answer: There may be damage to the LED module's circuitry. Please check for unlit LEDs and refer to the LED Acceptance Criteria to replace appropriately...
Mon, 22 Nov, 2021 at 5:47 PM
Answer: The correct orientation when installing the LED module is with the arrow (towards the center of the module's PCB side) facing up.&n...
Mon, 22 Nov, 2021 at 5:48 PM
After LED Module installation, if there are steps (not an even display surface), it could be a number of reasons: Debris in the magnetic mating surfaces (...
Mon, 22 Nov, 2021 at 5:48 PM
Answer: When installing the module, first align the edges with the adjacent LED module(s) and then carefully install the module onto the cabinet. If the edg...
Mon, 22 Nov, 2021 at 5:12 PM