How can we help you today?General Questions
Some users may experience only a black screen being projected when trying to wirelessly cast from an iPhone with iOS 16.2 on a smart projector. If this ...
Wed, 1 Feb, 2023 at 5:01 PM
Install the wall mount using the template, mount the projector for alignment, and set up the Laser Curtain module for interactive touch capabilities. St...
Tue, 10 Mar, 2026 at 11:31 AM
Before connecting two projectors to your Windows PC/laptop, please ensure your system can run multiple video outputs. 1. To check your graphics card'...
Mon, 16 Mar, 2026 at 11:31 AM
Please refer to this FAQ: How to solve the overscan problem with my monitor?
Tue, 27 Apr, 2021 at 3:43 PM
Please refer to user guide on page "Important Safety Instructions". Some projectors may be claimed to use at a limited angle dependent on the li...
Fri, 20 Apr, 2018 at 10:36 AM
Please refer to this FAQ: What to do if there is no sound from the monitor’s speakers when connected with PC/laptop?
Tue, 27 Apr, 2021 at 3:45 PM
Most fan noise issues are related to settings or ventilation. Check the High Altitude Mode and ensure the vents are clear before considering repair. Troub...
Mon, 16 Mar, 2026 at 11:39 AM
Automatic shutdown is usually triggered by overheating protection, power-saving settings, or lamp compatibility issues. Check the LED indicator lights for d...
Mon, 16 Mar, 2026 at 11:41 AM
Or browse to your projector model in the Projector Accessories section of the ViewSonic Store. If a Long Throw lens is available for your projector, it wi...
Fri, 20 Apr, 2018 at 2:12 PM
Please go to Projector Distance Calculator. Enter the desired distance from the screen to calculate the image dimensions. Try different distance values u...
Sun, 16 May, 2021 at 5:36 PM