Applies to: Manager Advanced licensing — Entity Owners/Admins and Manager admins

Yes, within your own Entity. Manager Advanced licenses are associated with your Entity's account rather than with a specific device, so you can remove a license from one device and assign it to another device in the same Entity's device pool.

Before you begin

You need Manager admin access (or Entity Owner/Admin access) to reassign licenses. Both the source and destination devices must already be enrolled in the same Entity's Manager instance.

Move a license to a different device

Reassigning a license is a two-step process: remove it from the current device, then assign it to the new one.

  1. Click Menu to open the side panel.

  2. Click Devices, then click the All Devices tab.

  3. Select the device currently holding the license and click Remove from Advanced devices on the top toolbar. This frees the license slot without removing the device from Manager.

  4. Select the device that should receive the license and click Add to Advanced devices.

  5. From the dropdown, select the now-available License option.

Additional notes

Some additional points that may be useful:

  • This process moves a license within your own Entity's device pool only. Moving or transferring a license to a different Entity is not covered by this article; contact your ViewSonic representative for that scenario.

  • Removing a license from a device does not delete or disenroll that device—it only disables the Advanced features on it until a license is reassigned.

Need more help

If you need to transfer a license across Entities, or a license does not become available for reassignment after removal, contact ViewSonic Support with your Entity name and the device names involved.

Related articles

For a more detailed breakdown of this topic, visit the KnowledgeBase articles below: