UNIVERSE is developed using Microsoft Visual C++, it requires specific components and features to function properly. These components and features are not automatically installed on your computer. So, in order for the software to work correctly, you need to install the Microsoft Visual C++ Redistributable package on your computer.
If you see this error when opening UNIVERSE, please follow the instructions below:
1. Uninstall "UNIVERSE" from the Control Panel
2. Download "Microsoft Visual C++ Redistributable"
3. Click the file and install it
4. Restart your PC
5. Click "UNIVERSE_Launcher.exe" and try to install it again
6. Open the "UNIVERSE.exe" shortcut on your desktop and try again
If you’ve followed the instructions but the problem still exists, please contact us for further assistance.