Online Support Center

vCastSender for Android 4

• Why is there no audio sharing from vCastSender for Android while screen-mirroring to ViewBoard?

  Mon, 29 Apr, 2019 at 11:20 AM
• Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

  Mon, 2 Nov, 2020 at 10:52 AM
• How to run the “Reversed Device Control” function of vCastSender for Android?

  Wed, 10 May, 2023 at 11:01 AM
• Why is there no audio sharing from vCastSender for Android while screen-mirroring to a ViewBoard?

  Wed, 8 Nov, 2023 at 10:44 AM

vCastSender for iOS 3

• How to use "Mirroring"?

  Mon, 29 Apr, 2019 at 2:40 PM
• Why is full-screen casting unavailable for iPad?

  Mon, 29 Apr, 2019 at 2:42 PM
• Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

  Mon, 2 Nov, 2020 at 11:10 AM

vCastSender for Windows 2

• Why is there no audio output while casting by vCastSender from a Windows PC?

  Mon, 29 Apr, 2019 at 2:44 PM
• Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

  Mon, 2 Nov, 2020 at 11:11 AM

vCastSender for Mac 5

• Why should I enable "vCast" via: Security & Privacy > Privacy > Accessibility?

  Mon, 29 Apr, 2019 at 2:48 PM
• Should I choose “Agree” when 1st time casting from vCastSender on a MacOS to IFP?

  Mon, 27 May, 2019 at 10:08 AM
• How do I solve blank screen while sharing the display by ViewBoard Cast after upgraded MacOS to 10.15.2?

  Thu, 16 Jan, 2020 at 3:42 PM
• Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

  Mon, 2 Nov, 2020 at 11:15 AM
• How to Apply Geolocation Permission on MacOS 14.0 (Sonoma)?

  Mon, 23 Oct, 2023 at 5:26 PM

vCastSender for Chrome 2

• Why touch control on Chromebook is not available while casting to ViewBoard?

  Mon, 29 Apr, 2019 at 2:51 PM
• Why do I get a black screen when using Vcast and Youtube/Amazon prime/Netflix?

  Mon, 2 Nov, 2020 at 11:18 AM

AirPlay application 2

• Why can't I use iPhone/iPad Airplay to mirror to the ViewBoard screen?

  Mon, 29 Apr, 2019 at 3:39 PM
• Can I use Airplay to mirror to a ViewBoard screen on a cross subnet?

  Mon, 29 Apr, 2019 at 3:50 PM

ChromeCast application 2

• What to do if Chromecast frequently gets disconnected?

  Mon, 29 Apr, 2019 at 2:56 PM
• Why might there be latency when Chromecast is casting?

  Mon, 29 Apr, 2019 at 2:59 PM

Multiple-Screens application 2

• Why file sharing from mobile is not available when multiple-screen mode is enabled?

  Mon, 29 Apr, 2019 at 3:01 PM
• Why is multiple-screen mode not available on Chromecast?

  Mon, 29 Apr, 2019 at 3:02 PM

Others 8

• Why can't I find the device name (Cast-XXXX) of ViewBoard Cast on the client list?

  Mon, 29 Apr, 2019 at 3:15 PM
• Why can't ViewBoard control mobile devices?

  Mon, 29 Apr, 2019 at 3:16 PM
• Why can't ViewBoard control the laptop?

  Mon, 29 Apr, 2019 at 3:17 PM
• What is the minimum Wi-Fi signal strength for a reliable ViewBoard Cast network?

  Tue, 25 Jun, 2019 at 10:16 AM
• What is the minimum video streaming network bandwidth recommended for reliable ViewBoard® Cast casting?

  Thu, 16 Jan, 2020 at 3:58 PM

See all 8 articles

vCast Product Info