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Digital Signage

How to upgrade firmware on EP5520/EP5520T?
1. Format your USB flash drive into FAT32. 2. Copy the “MstarUpgrade.bin” file to the root of the USB drive. 3. Insert the USB flash drive into the ...
Fri, 29 Mar, 2019 at 4:41 PM
Can my EP5520 support Enterprise authentication with a trusted certificate i.e WPA2 Enterprise with certificate installation?
The supported WIFI security types depend on the WIFI module/dongle you installed.
Fri, 13 Oct, 2017 at 11:37 AM
What kind of USB WIFI module can EP5520/EP5520T/EP5540/EP5540T support? Is there any additional software needed to install?
EP5520 can support below WIFI chipset without additional software. Realtek: 8188EU/8192EU/8812AU MTK: MT7603U_STA, MT7662U_STA  BCM: BCMDHD_43569  RA...
Thu, 27 Sep, 2018 at 11:37 AM
How to install APP with NMP-302W?
1. Click "Advanced" to enter advanced settings page. 2. Click left mouse key three times in the right bottom area with interval of one secon...
Mon, 9 Jul, 2018 at 11:44 AM
How to get back to the dashboard while content is playing via vSignage?
There are two methods to get back to the dashboard. 1. Press up button on the remote control to go to the dashboard 2. Directly press and hold anyone of t...
Mon, 22 Apr, 2019 at 9:59 AM
Why the picture quality is not good while editing content by Signage Manager and export to NMP-302 then display on EP5520?
While editing content with Signage Manager, it will compress and save photo in lower quality. Please follow below procedures to replace the photo. 1. A...
Mon, 26 Mar, 2018 at 10:17 AM
How to install Signage Manager License with CDM4900R/ CDM4300R/ CDM5500R/ CDM5500T?
1. Download license file via below link. http://www.viewsonicglobal.com/public/products_download/software/cd/license-production_VSI_190108.pkg 2. Selec...
Tue, 18 Jun, 2019 at 10:54 AM
How to find MAC address of EP5520/EP5520T/ EP5540 /EP5540T?
EP5520/EP5520T MAC address is available on a label outside the carton as below. Or check it under Android system with details below. 1. Press HOME on...
Thu, 27 Sep, 2018 at 11:38 AM
How to disable vSigange SW in EP5520 /EP5520T/ EP5540/ EP5540T?
Please press the "MENU" button on the remote controller to enter the setting page and then set "vSigange" to “OFF”. .
Thu, 27 Sep, 2018 at 11:39 AM
How to do basic troubleshooting for EP5012?
Here are some basic steps for trouble shooting the EP5012.  For more detailed instructions you can contact our support group but you can try these steps ah...
Tue, 10 Apr, 2018 at 1:54 PM