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General Questions

Flickering Image on projector
There may be a few reasons why the projector will have a flickering image, please select your projector type to continue: Check the video cables. Make sur...
Sun, 22 Apr, 2018 at 10:08 AM
Problem using Media Player on the projector
When using Windows Media Player on a Laptop with any projector, the Media Player screen on the Laptop appears fine, but you can only see the border of the M...
Sun, 22 Apr, 2018 at 10:13 AM
The image is pixelated
Set the resolution higher. Test the projector on a different computer to isolate the problem. Please follow the instructions below on how to change the...
Sun, 22 Apr, 2018 at 10:15 AM
Where are the video input ports
All inputs are located on the back of the unit. Please check your user guide for more information on which inputs are available for your monitor, TV, projec...
Sun, 22 Apr, 2018 at 10:18 AM
Image is cutoff or partially shown
There are a few possible solutions for this issue. Change Scaling on Display settings. Use the graphics adapter software to change the “Scaling” option t...
Sun, 22 Apr, 2018 at 1:05 PM
How to display video via HDMI but play the sound via audio-in jack on projector.
Projector does not have Audio source selection function, so HDMI can not play sound from Audio-in, except HDMI signal come from DVI-D port, sound can come f...
Wed, 19 Sep, 2018 at 11:02 AM
Where do I find the USB-C video compatibility list on the M1 and M1+ projectors
Below is a list of devices that identified to support video over USB Type-C.   Not all USB-C ports support video output. USB Type-C refers to the connec...
Thu, 28 Mar, 2019 at 10:13 AM
How can I find the USB C Video compatibility list on projector PX706HD.
Please find the list for USB C Video compatibility as below table. USB C Video compatibility list PC Mobile Phone Apple MacBook MMGL2TA/A HTC 10 Appl...
Tue, 2 Oct, 2018 at 2:38 PM
X10-4K OTA Update V1.05
Devices stuck on FW v1.03 & 1.04 can update there X10-4k by alternative way. (see below steps) after the update to V1.05 OTA will work normally, so “fi...
Tue, 23 Jul, 2019 at 9:20 PM