How can we help you today?General Questions
1. Here are the hardware requirements to play 3D content below. a. 3D ready projector b. 3D Blu-Ray player c. 3D content d. Active 3D gl...
Sat, 15 May, 2021 at 11:03 PM
Use the "Reset All Settings" or "Factory Reset" option in the menu to revert all configurations to their original state. Standard...
Tue, 7 Apr, 2026 at 4:28 PM
1.Wired connection: 1.1 via 3.5mm audio out: If the projector is equipped with a 3.5 mm audio out mini jack, usually it is green and marked as ...
Sun, 24 Jan, 2021 at 12:26 PM
1.If spot is only visible when projected image in defocus, it would not impact usage. 2.If spot is visible when projected image in focus, please contact...
Sun, 24 Jan, 2021 at 12:08 PM
Use a USB-C cable or an appropriate HDMI adapter for a stable, low-latency wired connection. USB-C Direct Connection (Recommended): Use a USB-C ca...
Tue, 7 Apr, 2026 at 4:34 PM
If you are experiencing problems using HDMI input: Confirm the HDMI input is selected. Plug in the projector first, and then turn on the PC. Replace the...
Sat, 21 Apr, 2018 at 12:35 AM
Slight humming is often normal for 4K models due to XPR technology. For other noises, check fan settings and power stability. Identify Normal XPR Nois...
Tue, 7 Apr, 2026 at 4:37 PM
The methods for changing the projector lamp (bulb) differ depending on the model of the projector. For accurate instructions, you can find lamp swapping ins...
Sun, 24 Jan, 2021 at 12:15 PM
Make sure that you have set it to its native resolution. Check the user guide to determine what the native resolution of the display is and set it to the n...
Sat, 21 Apr, 2018 at 1:10 AM
Please do the following check: Make sure there are no obstructions in the way of the IR receiver on the device. Move closer to the receiver (within 23...
Sun, 24 Jan, 2021 at 11:56 AM