How can we help you today?General Questions
When you see below situation, please follow below instructions to adjust: If the projector supports Auto Keystone or Vertical keystone, please...
Sun, 16 May, 2021 at 10:14 AM
There are some possible reasons caused, please check below first: <Airflow> Air Flow is important for cooling: Please make sure the ...
Sun, 24 Jan, 2021 at 12:16 PM
1. To change the image orientation on the projector, check the projector remote for a button that says “My Button” and press it to change image orientation....
Fri, 20 Apr, 2018 at 2:35 PM
After replacing the Projector Lamp, resetting the lamp timer is highly recommended to help keep track of how long the lamp has been on. The Lamp Timer will ...
Fri, 20 Apr, 2018 at 5:39 PM
On some projector models, the fan will remain on after the unit has been shut down and in standby mode. This is normal operation for any model with the net...
Fri, 20 Apr, 2018 at 12:45 PM
If Netflix message shows "Please make some updates", please follow the steps below: Please make sure your Netflix application is download...
Thu, 16 Feb, 2023 at 2:49 PM
The projector's image size is determined by the distance between the projector itself and the screen. You can adjust the screen size by repositio...
Mon, 13 May, 2024 at 1:45 PM
Open the projector Menu and go to System Setting: Basic> Projector Position and choose one of the four available options: Front Table Rear Table Ceil...
Fri, 20 Apr, 2018 at 5:53 PM
To clean the projector lens, do the following: Apply a non-abrasive camera lens cleaner to a soft, lint-free cloth. Do NOT spray the cleaner directly onto...
Fri, 20 Apr, 2018 at 5:54 PM
Verify adapter plugged into a wall outlet Make sure the AC adapter is firmly and securely plugged into the wall outlet. Although it may sound obvious, th...
Fri, 20 Apr, 2018 at 6:04 PM